FAQs


Who can make use of the KYC Status Check APIs on FP?
What are the differences between checking a KYC status and fetching the KYC data features offered by FP?
Who can make use of FPs capability to fetch data from KRA databases?
If we are a SEBI registered entity and we get an access to fetching the KRA data, should we still make two separate API calls to check status and to fetch the data?
When can a KYC request object creation fail?
Can I submit a KYC applications for investors who belong to NRI / Minor / other categories of residential_status?
How do I get to know about the status changes?
Are there any webhooks available?
Are all the fields mentioned in the Create a KYC request API required to submit a KYC application?
Does FP offer a feature to prefill relevant data after scanning/uploading documents?
Is last 4 digits of Aadhaar number mandatory to submit a KYC request?
Can Aadhaar be used as POA while submitting a KYC request?
What is the recommended way to collect details inorder to reduce overall TAT?
In a KYC submission, how can I know if the bank account details are successfully verified or not?
Can we use pennydrop instead of a cancelled cheque for bank account verification during KYC request submission?
Do I need to strictly adhere to the file size constraints while uploading?
Can KYC applications without e-sign be submitted?
How do I know when to create an e-sign object?
Can I create multiple e-sign objects?
While performing signature to submit a KYC application can I use a photo of a signature made on a paper instead of an e-sign?
How can I come back to my app after finishing the e-sign?
Does successful and rejected statuses mean a KYC application is verified at KRA?
How long does it take for a KYC request to move from submitted to successful or rejected?
If a KYC request is rejected or expired, can I edit and submit the same KYC request object again?
Can I get to know if a KRA verified the KYC application that I submitted?
What happens if KRA rejects a KYC application?
Can investors use a bank account other than the bank account provided in the KYC application to make payments for purchasing Mutual fund scheme units?
Should cancelled cheque be collected for bank accounts which are added post KYC application submission for making a transaction?
If a customer submits bank account in the course of KYC application submission and if the penny drop validation is successful and if the KYC application is rejected because of some issues in the cancelled cheque, can that bank account be used for making payments?
Can a KYC application get rejected without esign and other details?



If you have any other questions, feel free to drop an email to FP Support and we would get back to you at the earliest.